Privacy policy

At Luka Chuppi, your trust means everything to us. We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly.

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Our Promise to You

Your privacy is simple to us:

• We do not sell, rent, trade, or share your personal information with anyone for marketing or commercial purposes
• Your data is used only to serve you better
• We keep your information secure and confidential

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Information We Collect

To provide you with a smooth shopping experience, we may collect the following details:

• Full Name
• Shipping & Billing Address
• City, State, Country & PIN Code
• Phone Number
• Email Address

Additionally, when you visit our website, we may automatically collect:

• IP address
• Browser type and device information
• Pages visited and browsing behavior

This information helps us improve your experience and does not personally identify you.

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How We Use Your Information

We use your information to:

• Process and deliver your orders
• Send order confirmations and updates
• Respond to customer service queries
• Improve our website and shopping experience
• Share updates, offers, or newsletters (only if you opt in)

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Information Sharing

We respect your privacy and do not share your personal data unnecessarily.

However, to fulfill your order, limited information may be shared with:

• Delivery and courier partners
• Payment processing providers
• Trusted vendors involved in order fulfillment

We may also disclose information if required:

• By law or legal authorities
• To prevent fraud or misuse
• To protect the safety of our customers, team, or platform

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Data Protection & Access

• Your data is accessible only to authorized personnel within Luka Chuppi
• We implement security measures to protect your personal information
• We limit access strictly to those who need it to perform their duties

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Updating Your Information

You can update or correct your personal details anytime by:

• Logging into your account and editing your profile
• Or contacting our support team

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Cookies & Tracking

We use cookies and similar technologies to:

• Enhance your browsing experience
• Understand user preferences
• Improve website performance

You can choose to disable cookies through your browser settings.

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Your Consent