Refund policy

At Luka Chuppi, we understand that shopping for your little ones should be joyful and worry-free. We’re here to make your experience as smooth as possible.

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7-Day Exchange Policy  

We offer easy exchanges within 7 days of delivery.

You can request an exchange if:

• The item is damaged or defective

• You received the wrong product

• There is a size or fit issue.

Our team will guide you through the process quickly and hassle-free. Please mail us on hi@lukachuppi.in

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Refund Policy  

If you prefer a refund instead of an exchange:

• Refunds are issued to original mode of payment

• Valid only if requested within 7 days of delivery

• The refund amount will be issued after the product is received and inspected

• In case of Cancellation or return of any type of COD Order, the entire amount will be refunded after deducting applicable COD & Shipping Charges (as shown on website)

• Note: Sale items are not eligible for refunds, only exchange request will be accepted subject to availability.

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Items Not Eligible for Return or Exchange  

For hygiene and safety reasons, the following items cannot be returned or exchanged:

• Used, worn, or washed items

• Products not in original condition

• Items without original packaging, tags, or accessories

• Products with missing or unreadable serial numbers

• Hygiene essentials, including:

• Cloth diapers

• Nappies

• Padded underwear

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How to Request a Return or Exchange  

Simply login to our website and place a request within a stipulated time-frame or reach out to us via:
📞 +91 6351585670
📧 hi@lukachuppi.in

Our team will assist you with further steps and refund amount status

At Luka Chuppi, we’re committed to comfort, care, and quality for your little bundle of joy.